Patient Information
The staff at Cherry Bay Dental is committed to providing excellent dental care in a comfortable environment where patients can relax and feel at ease. Here you will find information on what to expect during your first appointment along with links to patient forms and paperwork.
Making an Appointment
It is easy to make an appointment for your initial examination and dental treatments with Cherry Bay Dental. Simply call 231-935-1948 and one of our friendly team members will be happy to assist you. If you schedule an appointment and something comes up, please call and cancel 24 hours in advance so that we can accommodate other patient requests.
Your First Visit
Walk into our lobby where you will be greeted by our friendly staff. We will provide you with new patient paperwork that includes a health questionnaire, request for your insurance information and contact information. We will also provide you with information to familiarize you with our office and how we handle things like patient privacy.
Initial Examination
Your initial dental exam will take around one hour. The expert staff at Cherry Bay Dental will ask you questions, get to know your oral hygiene routine, and listen to your health concerns. We believe in educating patients and empowering them to make good choices to improve their oral health. Our dental hygienist will clean your teeth then Dr. Heather Rhoads Pfefferle will complete your examination and make recommendations for proposed dental treatments.
Pain Concerns
We work to ensure our patients feel comfortable, and that includes minimizing their pain as much as possible. If you are undergoing a dental procedure, Dr. Heather Rhoads Pfefferle will meet with you to discuss your pain tolerance and create a plan for pain management. Working together, we will treat your dental health problems in a way that minimizes pain and enables you to get back to your life faster.
Dental Insurance
We accept a variety of insurance providers and endeavor to accommodate our patients' request. Please call our office at 231-935-1948 to see if we are currently working with your insurance provider.
Our pricing structure is designed to ensure that patients are able to receive the high quality dental care they deserve. If your dental insurance will not cover all of your dental treatments, we will work with you to identify a payment solution. We are health care professionals first and will work with you to make sure you receive the treatment you need.
Financial Policy
Cherry Bay Dental provides high quality dental care to families throughout the Traverse City area. We understand that every dental patient has different financial needs. We will work with you to find a solution that enables you to get the dental care you need, with or without insurance. Call our office to ask about our different payment options that may include cash, check, financing, and credit cards. We provide budget friendly dental care so call today and learn how Cherry Bay Dental is the solution to all of your oral health needs.
“All my life I’ve been a reluctant patient when it came time to visit the dentist. It seemed that even in early adulthood my visits were based more on emergency service than maintenance or preventative help. I’m not complaining about the service I received or the caliber of the Doctors, it was more of an innate fear. I very seldom ever went to a dentist more than once. Well, things have changed. I have had dental work done at Cherry Bay Dental on more than one occasion and I am very pleased with the results. It seems that they have somehow managed to eliminate my “fear” of dental work. They have been very considerate of my problems and helped me to overcome my discomfort. Dr. Pfefferle and her wonderful staff will continue to play a large part in my effort to maintain a healthy life and a ready smile.”
We Are Happy to Hear from You
It is easy to make an appointment for your initial examination and dental treatments. We are happy to hear from you, answer your questions, and schedule an appointment. Call Cherry Bay Dental at 231-935-1948 or stop by our office.